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Frequently Asked Questions
Looking for support?
If you're new or looking for answers to your questions, this guide will help you learn more about our services and their features.
After purchasing, you’ll receive immediate access to the materials through your Stronghire account. Simply log in, and you'll be able to view the Hiring Kits right away. All updates and additional resources will also be available within your account.
Absolutely! Our Hiring Kits are designed to be shared within your team, allowing multiple interviewers to collaborate seamlessly. Each kit provides tools for consistent evaluations and clear decision-making across your hiring team.
With any purchase, you'll receive standard support to assist you with any questions or issues regarding the Hiring Kits. If you purchase a bundle, you’ll gain access to premium support, which includes priority responses, personalized assistance, and ongoing updates to the kits to keep your hiring process running smoothly.
No, there are no hidden fees or additional charges. The price you see at checkout is the total cost. For bundle purchases, everything is included, and you’ll receive lifetime access to updates with no extra charges.
Yes, your payment and personal information are fully secure. We use industry-standard encryption and trusted payment gateways to ensure that your data is protected throughout the transaction process. Your privacy and security are our top priorities.
If you’re not satisfied with the Hiring Kit, we offer a 14-day money-back guarantee. Simply contact us within 14 days of your purchase, and we’ll provide a full refund—no questions asked. Your satisfaction is our priority.